Terms of sale

Terms of Sales

Last updated: August 29, 2026

Welcome to Velvetique. These Terms of Sales govern your purchase of products from our website, velvetique.art. By placing an order with us, you agree to be bound by these terms. Please read them carefully before completing your purchase.

1. Acceptance of Terms

By accessing our website and completing a purchase, you confirm that you are of legal age to enter into a binding contract in your jurisdiction. If you are purchasing on behalf of a business, you represent that you have the authority to bind that business to these Terms of Sales.

2. Product Descriptions and Pricing

Accuracy: We make every effort to display product colors, images, and descriptions accurately. However, we do not warrant that product descriptions or other content on this site are accurate, complete, reliable, current, or error-free.
Pricing & Errors: All prices are displayed in your selected currency. We reserve the right to correct any errors, inaccuracies, or omissions in pricing or product descriptions at any time without prior notice. If a pricing error occurs, we reserve the right to cancel any orders placed for items listed at the incorrect price.
Availability: All products are subject to availability. We reserve the right to limit the quantities of any products purchased, to refuse service to any customer, or to cancel orders at our sole discretion.

3. Dropshipping & Fulfillment

Velvetique operates on a direct-to-consumer dropshipping model.

Products are shipped directly from our international manufacturing and fulfillment partners to your designated shipping address.
While we provide estimated delivery times at checkout, these are estimates and not guaranteed delivery dates. Shipping times may vary due to customs processing, carrier delays, or international logistics.
Once an order is processed and handed over to the carrier, the risk of loss or damage transfers to the customer, except in cases of carrier negligence or defective products.

4. Customs, Duties, and Taxes

For international orders, the customer is solely responsible for any import duties, taxes, customs clearance fees, or brokerage charges imposed by the destination country. Velvetique has no control over these charges and will not refund orders refused due to unpaid customs fees.

5. Payment Terms

All payments must be made in full at the time of purchase through our secure payment gateways (e.g., credit card, PayPal).
We reserve the right to refuse or cancel any order if we suspect fraudulent activity or if payment cannot be verified.

6. Returns and Refunds

Your right to return products is governed by our separate Return and Refund Policy. Please note that under our policy, standard returns require the customer to bear all return shipping costs, and refunds are only issued after the returned item has been received and inspected at our designated facility.

7. Limitation of Liability

To the fullest extent permitted by law, Velvetique shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our total liability for any claim arising from a sale shall not exceed the amount you paid for the specific product in question.

8. Governing Law and Dispute Resolution

These Terms of Sales shall be governed by the laws of [Insert Your Country/State/Province]. Any disputes arising from these sales terms shall be resolved exclusively in the courts of [Insert Your Country/State/Province].

9. Modifications to Terms of Sales

We reserve the right to update or modify these Terms of Sales at any time without prior notice. Your continued use of the website and placement of orders following any changes signifies your acceptance of those changes.